Title:  Assistant Manager, Technical Writing and Compliance

Job Responsibilities:

• Work with RWS Attractions departments to organize, translate, write and review operational procedures and technical requirements to produce quality working instructions, SOP documents.
• Implement and maintain document control standard of RWS Attractions’ operational and supporting documentation, assuring RWS Attractions operations & safety standards complies with relevant statutory requirement, industry standards and Resorts World Sentosa policies and standards.
• Maintain a robust Incident Reporting System for RWS Attractions through a systematic process of incident reporting, investigation, recording, follow-ups and improvement implementation using established IT systems and work procedures. Perform statutory Incident reporting to Authorities as mandated by relevant laws. Using the established systems to aid RWS Attractions in the reduction and prevention of incidents within RWS Attractions.
• Gather and work on in-house data to develop and Implement system to analyze and monitor operational safety and compliance statistics, researching and analyzing new technology and industry standards with the aim to improve overall safety and compliance standard in Attraction.
• Work closely with RWS Attractions departments to develop and implement emergency action plans, schedule and conduct exercises to familiarize the departments and validate the emergency action plans.
• Perform other duties as assigned.

Job Requirements

• Diploma/Degree with minimum of 3 years’ experience in operations coupled with 2 years of supervisory/managerial experience.
• 3-5 years’ experience interpreting laws, regulations, standards and helping business operation be in compliance; or an equivalent combination of education and experience.
• 3-5 years operational safety experience working within a service-oriented industry, capable of facilitating and delivering presentations.
• 3-5 years’ experience working in an Attractions setting will be an advantage.