Title:  Assistant Manager (Wardrobe)

 The Assistant Manager supports the Manager in managing wardrobe operations to ensure that the operations are running efficiently and adhering to the correct procedure and policies. Communicating with Business Units (BUs) on uniform needs and issues.

Job Responsibilities:

Operation

• Guide and train the team to excel in their job responsibility.
• Identify challenges and provide solutions for the team.
• Submit reports and any assignment given by management before deadline.
• Ability to relate management directions to the team and BU positively.
• Establish SOP with new process is identified.

GIMS

• Liaise with vendor, internal IT and Tech services Team to resolves all GIMS issues and functions.
• Perform frequent checks to ensure standards are met.
• Provide training to all team members for any new functions in GIMS.

Laundry Vendor

• Schedule monthly meetings with laundry to resolve daily operating issues.
• Ensure uniform quality and carry out investigation for insolated cases of uniforms complains.

Staff Management and Administration

• Conduct counseling and coaching for team when necessary.
• Conduct meetings or daily briefing with team, in order to communicate effectively.
• Constantly provide relevant feedbacks to management for improvement.

Requirements: 

• Diploma / Degree in any discipline. Preferable in Hospitality / Tourism Management.
• Minimum 5 years of working experience, with 2 to 3 years relevant management experience in a similar capacity.
• Able to read and interpret documents such as safety rules, operating & maintenance instructions and procedure manuals.
• Able to write reports, business correspondence and procedure manuals.
• Able to effectively present information and respond to questions from groups of managers, vendors, staff and colleague.