Title:  Butler

Job Requisition ID:  1081

Primary Responsibilities

  • Serve meals, snacks and other food and beverage items in guest suites.  Organize and coordinate dinner, entertainment, and other functions upon request.
  • Assist guests in unpacking, packing and other wardrobe maintenance. Polish shoes, presses and arranges for laundry and drycleaning services. 
  • Arrange for personal services, such as but not limited to haircutting and styling, manicure, massage, etc. 
  • Remain immediately available during assigned shift to respond to guests’ needs. 
  • Coordinate housekeeping services by notifying the appropriate times to provide cleaning, turndown services, etc. 
  • Maintain butler’s pantry and all other assigned areas in a neat and organized condition. 
  • Report deficiencies or safety hazards to Butler Team Leader and coordinate corrective action.
  • Maintain the confidentiality of all guests in the Resort. 
  • Keep record of special requests and particular likes and dislikes of each guest to be used for future visits, in the guest profiles.
  • Perform other job-related duties as and when assigned



  • 1 year experience in customer service
  • Good interpersonal and communication skills with cheerful personality
  • Able to perform shift, including weekend and public holiday