Title:  Casino Entry Ambassador

Job Responsibilities

• Station at the entry and exit points of the casino to continuously monitor the pedestal lights system to determine the eligibility of patrons entering / exiting the Casino in accordance to approved procedures and requirements regulated by GRA.
• Perform random check on patrons at the exit points (using handheld device or visual check) in accordance to requirements regulated by GRA.
• Perform visual checks on the foreigners before they enter the casino in accordance to approved procedures and the permitted document approved by GRA at the foreign entry lanes.
• Greet and perform visual checks on patron prior entry to HLGA and swipe their membership card for entry to HLGA in accordance to requirements regulated by GRA.
• Ensure and maintain the customer service standards.
• For Senior Casino Entry Ambassador*, work closely with the Operations, Training and Compliance team(s) to ensure all security related events and trainings are executed according to approved procedures and / or plans.

Job Requirements

• Meet Casino Regulatory Authority's statutory requirement of minimum 21 years of age
• Minimum GCE `N' level
• Able to perform shifts including weekends & public holidays
• Ability to perform under pressure and enjoy working in a fast paced environment.
• Good communication skills and comfortable in frontline position.