Title:  Casino Entry Ambassador

Job Responsibilities

Security and Compliance: Responsible to monitor casino entry and exit points to verify patron eligibility according to regulatory requirements.

Responsible Gaming: Providing guidance to patrons in line with regulatory expectations and resort SOPs.

Customer Service: Responsible to maintain a professional demeanour and deliver exceptional customer service to enhance the patron experience.

Emergency Response: Responsible to respond to first aid incidents, providing effective medical assistance to customers and team members in a discreet manner.

Job Requirements

• Meet the relevant Regulatory Authority's statutory requirement of minimum 21 years of age
• Minimum GCE 'N' Level
• Preferably with 1 to 2 years’ experience in Customer Service
• Able to perform shift work, including working on weekends and public.