Title:  F&B Operations Manager (Bar Management)

Primary Responsibilities

Bar Operation and Beverage Production

• Ensure the bar counter and mise en place for operation, ensuring everything's set before hours commence.
• Create and maintain an innovative cocktail menu and beverage program aligned with the bar’s concert. Present ideas to the Director of Food and Beverage.
• Conduct market research to enhance product offerings.
• Implement periodic and seasonal menu updates.
• Operate advanced bar equipment and ensure sustainable practices.

Collaboration, Networking and Promotion

• Build and nurture relationships with top bars across Asia and globally, fostering guest shifts and regional collaborations.
• Collaborate with direct reports to implement promotions and innovate menu items.

Inventory Management

• Oversee stock requisition, collection, replenishment, and disposal. Conduct daily inventory checks.

Quality Control and Guest Experience

• Ensure beverage production meets outlet standards and recipes, maintaining quality and freshness.
• Identify opportunities to upsell and enhance guest experiences.
• Maintain efficiency in bar counter work, pantry, and service preparations.

Leadership & Philosophy:

• Direct and maintain a service and management philosophy as a guide for team members. Strive for continuous service improvement and ensure team members fulfill all training needs.

Process & Standards Development:

• Develop F&B service processes and standards to enhance guest experience. Review service standards regularly and ensure alignment with restaurant managers for optimal team productivity.

Communication & Staffing:

• Ensure effective communication within the food and beverage areas and review staffing levels to meet operational needs.

Performance Accountability:

• Set expectations for the F&B leadership team, provide feedback, and utilize an "open door" policy to address employee concerns promptly.

Strategy & Execution:

• Develop and execute an F&B operating strategy aligned with the brand’s business strategy. Stay informed about market trends, competitor activities, and seize new business opportunities.

Financial Management:

• Analyze financial reports to gauge performance against budget and work on strategies for improvement.

Requirements

• Minimum 5 years in a similar bartending management role within a luxury environment, with experience in recognized bars.
• Excellent knowledge of all beverage products.
• Has a passion for Food & Beverage. Problem-solving skills, creative with an eye for detail, team-oriented management approach, and capability to build cross-departmental relationships. Must be well-organized with excellent communication and interpersonal skills.
• Administrative knowledge of F&B operations and proficiency in Microsoft Office, computer systems, and POS systems.
• Good interpersonal and communication skills.
• Ability to work a flexible schedule, including weekends and holidays. Must maintain a well-groomed, professional appearance.