Title: Guest Experience Lead, F&B Fine Dining (Izakaya)
Primary Responsibilities
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Create memorable experiences for guests during special occasions
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Ability to create and articulate the menu to the guests
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Host and engage guests while serving food and beverages
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Ensure guests' food and beverages are served promptly in accordance with their orders
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Process the food orders and operate a cash register; replenish stocks, polish cutlery and complete other assigned tasks
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Interact with guests; provide a warm and memorable guest experience, ensure all guests receive prompt and excellent standards of service
Requirements
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GCE O Level or equivalent
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Min 2 years of experience at the supervisory level in a fine dining (Izakaya) environment
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Good interpersonal and communication skills with a cheerful personality
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5 working days per week with the ability to work on weekends/public holidays and rotating shifts