Title: Guest Experience Lead, F&B Fine Dining (Spanish Cuisine)
Primary Responsibilities
- Create memorable experiences for guests during special occasions
- Ability to create and articulate the menu to the guests
- Host and engage guests while serving food and beverages
- Ensure guests' food and beverages are served promptly in accordance with their orders
- Provide suggestion to guests for wine pairing and help decant the wine
- Process the food orders and operate a cash register; replenish stocks, polish cutlery and complete other assigned tasks
- Interact with guests; provide a warm and memorable guest experience, ensure all guests receive prompt and excellent standards of service
Requirements
- GCE O Level or equivalent
- Minimum of 2 years' experience at the supervisory level in a fine dining (Spanish) environment
- Good interpersonal and communication skills with a cheerful personality
- 5 working days per week with the ability to work on weekends/public holidays and rotating shifts