Title:  Hospitality Executive, Front Office

Job Requisition ID:  1079

Primary Responsibilities

  • Assist guests with enquiries and requests
  • Perform meet and greet in the lobby and in-room registration
  • Manage the Front Desk operation and assist in Housekeeping/F&B operations
  • Work and coordinate with other departments to satisfy guest requests/complaints
  • Interact with guests; provide warm and memorable guest experience, ensure all guest receive prompt and excellent standard of service
  • Seek and devise new initiatives to enhance the overall guest experience



  • Diploma in Hotels/Hospitality Management or its equivalent
  • Min 3 years’ experience in the Hotel industry, preferably in 5-star hotels
  • Good technical knowledge of Front Office and Guest Services operations
  • Good interpersonal, communication and supervisory skills