Title:  Hotels Front Office Intern

Primary Responsibilities:

• Handle guest request/enquiries 
• Check in and check out for guests 
• Process guest reservations and assign rooms 
• Handle guest enquiries and requests 
• Handle messages, mail, postal services, packages, luggage/items for collection 
• Inter-department coordination to ensure guests’ expectations are fulfilled 
• Prepare front office operation reports 
• Job rotation as per assigned 

Requirements  

• Diploma in any relevant courses 
• Good interpersonal skills with effective multi-tasking, time management and problem-solving skills  
• Possess a warm, pleasant personality with basic knowledge of local city streets, restaurants, and major attractions