Title:  Manager, Event Services

Job Requisition ID:  1561

Primary Responsibilities

  • Leading a team of 3 to 4 persons in conference servicing, group handling and event management.
  • Oversee events and guide the team in executing the appropriate orders and instructions for the events.
  • Establish and guide the team on Standard Operating Procedures, Key Performance Indicators, and execution of events in accordance with the strategic directions and/or the prevailing objectives.
  • Able to communicate and resolve any deficiencies with the operations team to ensure guest satisfaction.
  • Partner Business Units to address areas of improvements in order to solicit returning business.
  • Work within budgets to obtain a healthy profit.




  • Degree in Business, Hotel & Tourism Management, or relevant fields
  • Minimum 3-5 years relevant experience in MICE Event Services/Conference Services
  • Superior interpersonal and communication skills
  • Strong knowledge of the tourism and attractions sales industry with experience in a similar role
  • Preferably up-to-date knowledge in Opera PMS and or Delphi Sales & Catering
  • Currently leading a team of 3 to 4 persons