Title: Manager / Senior Manager, Business Insights
Job Responsibilities
Job Summary:
The Manager/Senior Manager, Business Insights, will lead the analysis and interpretation of data to provide actionable insights that drive key business decisions for the non-gaming business for Resorts World Sentosa. This role requires a strategic mindset, an eye for detail, and the ability to work cross-functionally to optimize business performance. The successful candidate will be working closely with the team to drive data analysis initiatives, generate insights from a wide array of data sources, and present findings to senior leadership to guide long-term strategies for growth and innovation.
Key Responsibilities:
• Data Analysis & Insights Generation: Lead performance data analysis to identify trends, risks, and opportunities, develop dashboards and reports that provide real-time insights into business performance, and analyse key performance indicators (KPIs) across departments
• Strategy Support: Provide actionable insights to guide strategic decisions and use predictive analytics to anticipate market changes and emerging trends, positioning the resort to stay ahead of competitors.
• Stakeholder Collaboration: Partner with cross-functional teams to align business strategies with data-driven insights and ensure data accuracy and accessibility. Also to collaborate closely with IT and data teams to ensure data accuracy, reliability, and accessibility for all business units.
• Market & Competitor Analysis: Conduct market research and competitor benchmarking to identify growth opportunities, staying updated on trends and innovations.
Job Requirements
• Bachelor’s degree in Business, Economics, Statistics, Data Science, or a related field.
• Minimum of 5-7 years of experience in business analytics, data science, or a similar role, preferably in the hospitality, entertainment, or tourism industry.
• Proven experience leading business analytics projects.
• Strong analytical skills with expertise in data modeling, trend analysis, and predictive analytics.
• Proficiency in data visualization tools such as Tableau, Power BI, or similar.
• Ability to present complex data and insights in a clear and concise manner to senior leadership.
• Strong business acumen with the ability to translate data into strategic business recommendations.
• Excellent project management skills, with the ability to lead multiple initiatives concurrently.
• Results-oriented with a strategic mindset.
• Strong communication and interpersonal skills, with the ability to influence stakeholders across different levels of the organization.
• A keen attention to detail and a commitment to accuracy.
• Self-motivated and able to work independently in a fast-paced, dynamic environment.