Title: Operations Manager, F&B Fine Dining (French Cuisine)
Primary Responsibilities
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Direct, implement and maintain a service and management philosophy, which serves as a guide to team members
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Develop Food and Beverage (“F&B”) service processes and standards to create a memorable experience for guests
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Develop business and financial plans with a strong focus in generating revenue for the restaurant
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Liaison and work closely with all section chefs for pre-planning, organization and execution of restaurant meals/functions
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Shows awareness of markets and up-to-date knowledge of competitors; demonstrate an awareness of new business opportunities, seizes and acts upon them
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Generate activities and seek new challenges to improve work performance; demonstrate an optimistic outlook and recover quickly from failure
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Ensure Team Members fulfill all training needs for their future development and meet service standards
Requirements
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At least 3 years’ experience in the relevant managerial role, preferably in a 5 star hotel or fine dining restaurant.
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Experience with opening new restaurants is an added advantage
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Possesses a WSET Level 4 Diploma in Wines/Sommelier or its equivalent
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5 working days per week with the ability to work on weekends/public holidays and rotating shifts
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Well organized and creative person with excellent communication and interpersonal skills