Title:  Operations Manager (F&B in Universal Studios Singapore)

Primary Responsibilities:

• Oversee the daily operations in accordance to SOP requirements and ensure service standards are met 
• Train and guide team members to ensure SOP and service standards are in place
• Monitor and ensure all productions are up to standard in terms of presentations and quality.
• Achieve monthly sales target and recommend strategies to improve sales
• Monitor P&L and recommend ways to reduce costs and expenses
• Ensure proper cost control on all expenses

Requirements:

• GCE ‘O’ Level or its equivalent
• Minimum 5 years of supervisory experience, preferably in all-day dining concept
• Possess good verbal, written and problem-solving skills
• Proficient in MS office applications
• Good management of P&L and food costs
• Able to work shifts, weekends and public holidays