Title:  Senior Manager/Manager, IT Contract Management

Job Requisition ID:  965

Job Requirements

  • Works with internal and external parties on all IT contract-related matters, including review and submission of IT contracts for legal review. 
  • Manage and own the IT contract management and procurement processes. 
  • Responsible for all procurement and contracting activities complying with the contracting and procurement framework and policies.  
  • Assist in resolving contracting and procurement related issues.  
  • Prepare reports for management reporting on contract and procurement related matters. 
  • Monitor the expiry of IT contracts and services and ensure prompt renewal to prevent disruption to business operations. 
  • Act as stakeholder in internal service review meetings/ Support third party service review meetings. 
  • Make recommendations for Service Improvement and ensure actions are followed through to completion in a timely manner. 

Job Responsibilities

  • Degree / Diploma in IT related disciplines with minimum of 5 years of IT Service Delivery experience in a large scale and diverse environment 
  • Possess a minimum of ITIL foundation V4 certificate and have hands-on experience of applying ITIL processes and principles to optimize operations efficiencies.
  • Good experience of managing 3rd party delivered services.
  • Strong people management skills with a governance mindset
  • Strong written, verbal communication and interpersonal skills
  • Strong analytical skills with customer orientation mindset 
  • Able to work under pressure. 
  • Have a positive attitude and willingness to learn and adapt to a changing environment.