Title: Specialist, Business Systems Non Gaming (Solution Architect)
Job Responsibilities
- Work closely and communicate on a regular basis with business units to ensure alignment on projects, and overall service experience.
- Identify opportunities to address business challenges through enhancement of cross-functional applications.
- Be the point of contact for technology discussions concerning digital/resort systems and its associated subsystems.
- Keep abreast of trends, industry disruptions and innovation in technologies to relate to and support business.
- Deliver IT projects within budget, on schedule and adhering to internal processes & standards such as IT security standard and SDLC framework.
- Create, evaluate, and contract tenders of SGD $2M upwards.
- Identify, manage, and resolve complex issues, preventing escalations, where possible.
- Manage, negotiate, and mitigate project risks effectively to ensure deliverables are on track.
- Collaborate with team members, software architects, vendors, and business stake holders to deliver projects in a timely manner.
- Mentor team and ensure team is equipped with relevant core skills to do their job.
- Conduct timely and constructive performance evaluation.
Job Requirements
- Degree in Computer Science, Engineering, Information Systems or related disciplines.
- Minimum 6-8 years of experience in technology with strong project management and system solutioning skills.
- Minimum 2-3 years’ experience in managing teams including project, operations, and vendors.
- Understand how Resorts system works together to give customers a seamless experience.
- Proven knowledge in creating tender documents, evaluating tenders, and contracting with deals upwards of SGD$ 2M.
- Experience facilitating business users to define problem statements, articulate desired business outcomes and drive business transformation or process re-engineering.
- Experience managing a diverse team including vendors to achieve high delivery and problem resolution target.
- Flexibility to adjust to demands, shifting priorities and rapid change in a fast-paced environment.
- Experience in running agile projects is preferred.